77bc Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 77bc collects, stores, and protects your information.
Privacy Policy Overview
77bc is a safe and reliable online entertainment platform for players in Bangladesh. We believe you should have full control over your personal information. This privacy policy ("Policy") clearly explains what information 77bc collects, why it collects it, how it uses it, and when it may share it with third parties. This policy applies to all 77bc services, websites, and mobile platforms. If you do not agree with this policy, please stop using our services.
What Information We Collect
The following types of information may be collected during registration and use of the 77bc platform:
1.1 Identity and Contact Information
- Full name and date of birth
- Valid email address
- Mobile number (particularly Bangladeshi numbers linked to bKash, Nagad, or Rocket)
- Permanent and current address
- National ID (NID) or passport number (for identity verification)
1.2 Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
1.3 Technical Information
- IP address and device information
- Browser type and version
- Cookies and session data
- Login time and location information
- Time spent on the platform and gameplay patterns
Purpose of Using Your Information
77bc uses your information for the following legitimate purposes:
2.1 Account Management
Your information is needed to create, manage, and secure your account, and to keep the login process simple and safe. The 77bc security team analyzes technical information to ensure the protection of every account.
2.2 Identity Verification
New users are identity-verified to maintain the standards of online financial services in Bangladesh and to ensure account security. This protects your own account from unauthorized use.
2.3 Processing Financial Transactions
Your financial information is essential to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. This information is also used to apply the minimum deposit of ৳100 and minimum withdrawal of ৳500.
2.4 Providing Customer Support
Your information is needed to resolve your issues through 24/7 live chat and email support. The support team provides assistance in Bengali and English.
2.5 Fraud Prevention and Security
Technical information is analyzed to prevent account hacking, financial fraud, and other cybercrimes. This is essential in the interest of all users.
2.6 Service Improvement
Overall usage statistics are analyzed to improve the user experience and make the 77bc platform more convenient and engaging.
Information Sharing and Disclosure
77bc does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
3.1 Payment Service Providers
Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. These organizations operate under their own privacy policies.
3.2 Technology and Security Partners
Technology service providers may access limited technical information to ensure the security and functionality of the platform. Confidentiality agreements are in place with these partners.
3.3 Legal Obligations
Under applicable laws of Bangladesh, providing certain information in response to lawful demands from government authorities may be legally required. In such cases, 77bc complies with the law.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 77bc website. These help improve your browsing experience and keep the platform running smoothly.
4.1 Essential Cookies
These cookies are essential for the core functionality of the platform. They keep you logged in, save your preferences, and maintain security sessions. These cookies cannot be disabled.
4.2 Analytics Cookies
These cookies collect anonymous statistical data used to evaluate site performance. They help us understand which pages are visited most and how long users stay.
4.3 Cookie Controls
You can disable analytics cookies through your browser settings. However, please note that disabling certain cookies may limit some features of the platform.
Data Security Measures
77bc has put in place industry-standard technical and procedural measures to protect your information:
- SSL Encryption: All data transmission between your browser and our servers is protected by SSL encryption.
- Data Encryption: Stored sensitive information — particularly financial and identity-related data — is kept in encrypted form.
- Access Controls: Only authorized staff have access to the information needed for their specific role.
- Regular Security Reviews: Regular security audits are conducted to identify and address potential vulnerabilities.
- Two-Factor Authentication: An additional verification layer is provided when accessing your account.
- Firewall and Intrusion Detection: Advanced technical defenses are in place to prevent unauthorized access.
Data Retention Period
77bc does not retain your information beyond what is necessary. Data retention periods are determined as follows:
6.1 Active Accounts
Necessary information will be retained for as long as your account remains active. This is essential for providing safe services.
6.2 After Account Closure
Even after closing your account, financial transaction records and identity-related information may be retained for a period of time due to legal and regulatory requirements. After this period, the information is securely deleted.
6.3 Technical Logs
Technical logs are retained for a limited time for security reviews and troubleshooting, and are then automatically deleted.
Your Rights
Every user registered with 77bc is entitled to the following rights:
7.1 Right to Access
You may request to view all your personal information stored with 77bc. We will provide this information to you within a reasonable time.
7.2 Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request a correction. Ensuring accurate information is mutually beneficial.
7.3 Right to Erasure
When closing your account, you may request deletion of your personal information. However, some information may need to be retained for a specific period due to legal obligations.
7.4 Right to Object to Processing
You may object to the processing of your information for a specific purpose. If such a request is reasonable, 77bc will take it into consideration.
7.5 Right to Data Portability
You may request that your personal information be provided in a structured, machine-readable format.
Protection of Minors' Information
77bc is strictly for those aged 21 and above only. Personal information from minors is never knowingly collected.
If we suspect that a user is under 21, the account will be immediately suspended and the related information will be deleted. If a parent or guardian discovers that their child has created an account with 77bc, please contact us immediately at [email protected].
International Data Transfers
In providing 77bc's services, some technical data may be processed or stored on international servers. In such cases, we ensure that:
- Adequate data protection laws exist in the destination country
- Agreements with third parties include provisions for the protection of your information
- The standards of this privacy policy are maintained after transfer
- Only the minimum information necessary to provide the service is transferred
Policy Changes and Notices
77bc reserves the right to change or update this privacy policy as needed. For significant changes:
- A notice will be displayed on the website
- A notification may be sent to your registered email
- The effective date of the updated policy will be clearly stated
- Continued use of the platform after changes will be considered acceptance of the new policy
We recommend you review this page regularly to stay up to date with the latest policy.
Applicable Law and Dispute Resolution
This privacy policy will be interpreted in accordance with the applicable laws of Bangladesh. Any dispute relating to this policy will first be addressed through discussion with the 77bc support team. If a resolution is not possible through direct communication, applicable legal channels may be followed. We believe that any matter can be resolved through open communication.
Have privacy questions?
If you have any questions or concerns about the protection of your information, our support team is always ready to help.
Support is available 24/7 in Bengali and English via live chat or email.