77bc Terms and Conditions

The meanings of the key terms used in these Terms are given below:

• "77bc" or "Platform" refers to the 77bc website, its mobile version, and all associated services.
• "User" or "You" refers to any person who has registered on 77bc or is using the platform.
• "Account" refers to a user's personal profile created through registration.
• "Funds" refers to real money (Taka/৳) deposited into an account.
• "Bonus" refers to an incentive amount granted by 77bc that is usable under specific conditions.
• "Wagering Requirement" refers to the number of times bonus funds must be wagered before they can be withdrawn.
• "Game Provider" refers to those third parties who supply games, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.

To open an account and use services on the 77bc platform, all of the following conditions must be met:

• You must be at least 21 years of age.
• You are not accessing the platform from a country or region where online gaming is fully prohibited.
• The information you have provided is complete, truthful, and accurate.
• You have not previously had an account cancelled by 77bc for any reason.
• Each individual may operate one account only. Opening multiple accounts is strictly prohibited.

77bc may request identity verification (KYC) at any time to verify information provided at registration. This may require submitting a copy of a valid national ID or passport.

It is your responsibility to ensure the security of your account. Please follow the guidelines below:

• Keep your login credentials (username and password) confidential and do not share them with anyone.
• Use a strong password and change it regularly.
• Notify our support team immediately of any unauthorised access to your account.
• You are solely responsible for all activities carried out from your account.
• Always keep your contact information in your account up to date.

The following approved methods may be used to deposit and withdraw funds at 77bc:

• Approved methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).
• Minimum deposit amount: ৳100 (for each method).
• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: Typically completed within 10 to 45 minutes.
• All deposits and withdrawals must be made from a method registered in your own name — third-party methods are not accepted.
• Identity verification must be completed before a withdrawal request can be processed.
• Bonus funds must meet the associated wagering requirement before they become eligible for withdrawal.

77bc does not charge any separate fee for deposit or withdrawal transactions. However, the payment method itself may have its own transaction fees, which are the responsibility of the user.

77bc offers bonuses and promotional offers from time to time. The following general terms apply to such offers:

5.1 Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500. Or deposit ৳12,000 and receive the maximum ৳8,000 bonus, giving a total of ৳20,000.
• Wagering requirement: 20x — applied on the bonus amount only (not on the deposit amount). Example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before bonus winnings become withdrawable.
• Each user may receive the welcome bonus once only.

5.2 General Bonus Terms

• Bonuses are valid for use on the 77bc platform only.
• Bonus funds may be used for wagering, but cannot be withdrawn directly.
• Attempting to withdraw before the wagering requirement is met may result in the bonus being cancelled.
• Any bonus offer that has expired will be cancelled automatically.
• 77bc reserves the right to modify or cancel any bonus offer at any time.
• If misuse of a bonus is suspected, 77bc may suspend the relevant account pending investigation.

All games on 77bc are conducted impartially and fairly. Each game outcome is determined by RNG (Random Number Generator) technology, which leaves no room for external interference.

• Game Providers: Our platform features games from world-class providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi.
• Each game has its own rules. It is recommended to read the relevant game instructions before playing.
• If a game is not completed due to a technical error, the relevant wager amount will be refunded.
• In the event of a dispute over a game result, 77bc will treat the game provider's log data as final.
• Operating games using any software tool, bot, or automation is strictly prohibited.

Involvement in any of the following activities is strictly prohibited on the 77bc platform:

• Using the platform for money laundering or any illegal financial transaction.
• Creating multiple accounts to take advantage of bonuses or offers.
• Impersonating another user or creating an account with false information.
• Attempting hacking, cracking, or unauthorised system access.
• Operating games via bots, scripts, or any automated means.
• Accessing or attempting to access another user's account.
• Any form of fraudulent collusion within the platform.
• Giving minors access to gaming or operating an account on their behalf.

All content on the 77bc platform — including logos, designs, graphics, text, software code, and the overall experience — is the intellectual property of 77bc.

• No content may be copied, distributed, or republished without written permission.
• Using the platform's name, logo, or trademarks for commercial purposes is strictly prohibited.
• Content from game providers is protected under their respective intellectual property laws.

77bc makes every effort to operate the platform safely and reliably. However, 77bc's liability is limited in the following matters:

• Any loss caused by internet disconnection, server downtime, or technical errors.
• Issues arising from delays or errors in third-party payment services.
• Financial loss caused by a user's own negligence or information breach.
• Disruption to game results due to unforeseen technical errors.

In any circumstance, 77bc's maximum liability will be limited to the original amount of the relevant transaction. 77bc will not provide compensation for indirect losses or lost profit opportunities.

77bc reserves the right to close or temporarily suspend any account in the following circumstances:

• In the event of a breach of any clause of the Terms.
• During an investigation when fraudulent activity is suspected.
• If documents requested for identity verification are not submitted in a timely manner.
• At the user's own request — a self-exclusion application.
• Due to direction from a regulatory authority or a legal obligation.

In the event of account closure, verified real funds (excluding bonuses) will be returned, unless involvement in fraud has been proven.

Users may also apply to close their account at any time by logging in on the 77bc Login page or by contacting the support team.

Protecting your personal information is a top priority for 77bc. Details on how data is collected and used can be found in our Privacy Policy. The key points are:

• Your information is used solely for service delivery, identity verification, and security purposes.
• All data is transmitted and stored securely via SSL encryption.
• Your information will not be shared with third parties except where required by law.
• You have the right to view, correct, or request deletion of your information.

77bc believes that gaming is a form of entertainment, and we are committed to ensuring it does not have a negative impact. As part of our responsible gaming commitment:

• Users can set daily, weekly, or monthly deposit limits for themselves if they wish.
• Temporary or long-term self-exclusion options are available.
• Our support team is able to provide advice and assistance regarding gaming-related concerns.
• The use of parental control tools is recommended to prevent access by minors.

For more details, please visit our Responsible Gaming page.

For any dispute or complaint, please follow the process below:

• First step: Contact our support team directly via live chat or email.
• 77bc will review and communicate its decision within a reasonable time from the date the complaint is submitted.
• In disputes regarding game outcomes, the game provider's server logs will be considered as final evidence.
• In disputes regarding financial transactions, the payment provider's records will be taken into consideration.
• If a satisfactory resolution cannot be reached by both parties, neutral mediation may be pursued.

Our support team is available seven days a week, twenty-four hours a day for any questions or clarifications regarding the terms and conditions:

• Live Chat: Chat directly from any page after logging in to the platform.
• Email: [email protected]
• Support is available in both Bengali and English.